Capital.com is a unique forex broker. The company, in fact, offers trading CFDs of multiple asset classes. A typical exchange broker tends to emphasise FX as it’s considered the easiest market for beginners to trade in.
Overall Score: *****
Coins offered: Bitcoin, Cardano, Bitcoin Cash, Bitcoin Gold, Bitshares, EOS, Ethereum, Ethereum Classic, Litecoin, NEO, Quantum, STEEM, TRON, XEM, Stellar, Ripple
Minimum deposit: £100
Payment methods: AstropayTEF, 2c2p, Trustly, Webmoney, QIWI, Przelewy24, Multibanko, Giropay, iDeal, Sofort, bank wire transfer, credits cards, and debit cards
Main benefits: Good for beginners, training content via secondary app Investmate
Our Capital.com review was conducted in the same way as all of our exchange broker reviews. If you’ve asked yourself questions such as “Is Capital.com safe?”, “Is Capital.com really for me?”, or even “What is Capital.com?”, this review should address your concerns. We've looked into a multitude of factors including its regulator, funding options and fees. First we looked at the company itself and how it got started, when it started, and where it’s based etc. Then we found out who it’s regulated by to ensure that it’s a credible broker. Then we moved on to how Capital.com stands out in the marketplace and particularly how it compares with our top exchange broker for 2018, eToro. We also looked at advantages and disadvantages and offer a conclusion including our verdict on Capital.com.
Our Capital.com review begins by looking at the company itself. The firm has a presence in over 20 European countries. As a result of the company’s innovation and willingness to do something different in the marketplace, Capital.com is a unique platform that introduces beginners to CFD trading, enables them to access global financial markets from their mobile devices.
Capital.com offers numerous markets, including a number of cryptocurrencies (including Capital.com Bitcoin if you were looking to buy Bitcoin and Capital.com Ethereum). The Ethereum cryptocurrency is the most competitive coin outside of Bitcoin. The app offers the opportunity to invest in cryptocurrencies so you can trade the likes of Bitcoin, Ethereum, Litecoin, and Ripple without actually owning them. You get higher liquidity on CFDs than actual cryptos, as well as improved security. And it’s all accessed through Capital.com’s personalised platform.
The company has a mission and that mission is to make the financial markets more engaging, useful, and accessible. With its award-winning trading platform, it makes use of patent-pending technologies to revolutionise the world of trading.
Capital.com also provides an app designed to make trading other products accessible to new investors.
The firm behind Capital.com, Capital Com SV, is registered and regulated in Cyprus. The financial watchdog in the area - the Cyprus Securities and Exchange Commission - is regarded as one of the more respectable around. So if you’ve wondered “Is Capital.com safe?”, you can put your mind at ease. As a firm that began operating in 2017, Capital.com ranks among the newer companies in the financial market space.
CySEC imposes strict rules on its registered exchange brokers. Two of these rules are of particular interest to brokers: the compensation scheme and segregated accounts. Segregated accounts mean that an exchange broker can’t take the money you’ve deposited and spend it on whatever it wants. With regards to compensation, exchange brokers are required to participate in the Investor Compensation Fund (ICF). The fund is essentially a guarantee should an exchange broker become insolvent and unable to pay its clients. If you trade with a company regulated by CySEC and that company goes under, you’re covered up to a maximum of €20,000.
Capital.com is one of numerous exchange brokers to have based itself in Cyprus. This is due to the country being a member of the EU, along with its well-established financial infrastructure. As we've noted in our guide to eToro, our top choice to buy Bitcoin and other cryptos, eToro, is also regulated by CySEC as well as the UK's FCA.
We couldn’t have undertaken a Capital.com review without looking at the fees involved including trading, depositing, and Capital.com withdrawal fees. Account holders can trade on commodities, indices, shares, and CFDs. Capital.com fees for each are updated in real-time.
The firm charges a fee of 2.5% for deposits. They don’t charge for wire transfer deposits, however, as long as the minimum EUR 250 requirement is met. That also applies to the equivalent amount in any other currency. Capital.com withdrawal fees are EUR 2 per withdrawal, with wire transfer again being an exception.
The platform offers Capital.com leverage trading. Traders are expected to answer a number of questions related to investment in order to work out their preferred Capital.com leverage level. Users can trade with a maximum 1:200 leverage.
When either opening or closing a trade, Capital.com trading customers pay a spread that’s equivalent to the difference.
Your trading costs are determined by the spread and overnight premium (i.e. your margin capital borrowing rate). The spreads are relatively competitive, however: around 0.6 points on the S&P 500 index, 20c for Apple Stock, and 25c on Gold. The overnight rates don’t appear on the website but this may simply due to the app being designed solely for beginners.
Depositing funds into your Capital.com app account is a secure and easy process and there are a decent number of payment options available. You can deposit funds using AstropayTEF, 2c2p, Trustly, Webmoney, QIWI, Przelewy24, Multibanko, Giropay, iDeal, Sofort, bank wire transfer, and credit and debit cards. You’re covered no matter which payment method you prefer with a combination of traditional methods and some of the more popular wallets. However, Capital.com does not offer deposits using the two most popular digital wallets, Neteller and Skrill.
The initial deposit has been set at £100, which is a decent level. Bear in mind, however, that the company offers CFDs on asset classes as opposed to FX, so it may be more appropriate to make a larger despot. Minimum deposits should only really be a factor for new traders who are looking to experiment. Veterans would always advise making a large deposit in order to execute a more long-term strategy.
The user can choose an account currency in GBP, EUR, PLN, or USD.
Users can contact the support desk in a number of ways. They can use the contact form on the website or through any of its social media channels - Facebook, Twitter, or LinkedIn. Our Capital.com review found the company’s customer support to be one of the better aspects of their product, as you don’t have to wait long before an adviser is free to address your concern. Email support requests are responded to within 24 hours. Capital.com also have offices located in the UK and Gibraltar.
A Capital.com mobile trader can communicate with customer support in 13 different languages on the telephone or by live chat. The website also provides a comprehensive list of FAQs. In addition to the Capital.com training app for Android and iOS mobile devices, the platform supports customers with a wide range of educational resources on its website. Short lessons of two to four minutes offer traders an introduction to the financial markets, leverage, margin trading, derivative trading, and financial instruments. Further, the cryptocurrency trading introduction e.g. Capital.com Bitcoin and Capital.com Ethereum trading, along with other options such as the Ripple coin and and the Litecoin cryptocurrency. It also offers detailed explanation of CFDs, provides any Capital.com mobile trader with a solid foundation for their new careers. The training provides a glossary of trading terms, along with four courses, each of which provides several text-based lessons.
This broker platform's most notable feature is the Capital.com app, which takes advantage of artificial intelligence technology, presenting you with new items most relevant to your trading. The Capital.com trading app includes a “SmartFeed”, which promises to deliver the most relevant and latest news. SmartFeed (essentially an algorithm) tracks a trader’s behaviour to find trading biases and to provide relevant news items and training materials to each user depending upon their skill level and trading patterns. The idea comes from economic behavioural science. Capital.com, however, is the first of its kind to address it directly.
The Capital.com trading app is available on both of the major operating systems iOS and Android. While it lacks some analytical features of desktop versions of other exchanges and brokers, it’s more than enough for new traders. One of its more impressive features is its 2-day line chart, a modern method of scanning the dynamic of a market. While this is great for today’s market, there’s still an advantage in being able to view a big-screen chart. More experienced traders can always seek third-party analytical tools, however, if they only wish to trade on the Capital.com app.
Capital.com also has a second app, Investmate, which provides educational content to those looking to enter the world of investing. Investmate intelligently integrates with the main app in a selection of the educational content. Once you have your Capital.com login information, you can access all of this content and start learning.
The main difference between the two apps is that Capital.com is 100% app-driven and mobilises some impressive albeit not so essential AI technology. eToro is No. 1 when it comes to social trading. While the Capital.com trading app does have some very good features, it does lag behind eToro. Thanks to being a social trading platform, the eToro website allows for traders of all levels to learn from each other. Those who enjoy the time-saving functionality of Bitcoin trading robots will also appreciate eToro's CopyTrader mechanic, which lets you invest in cryptocurrencies and other assets by automatically copying the investment decisions of expert traders. Let’s compare the two platforms in some other ways, including the difference between eToro and Capital.com fees.
|Fees:||$25 deposit fee, $25 withdrawal fee||2.5% deposit fee, €2 withdrawal fee|
|Payment methods:||Paypal, Skrill, Neteller, Webmoney, wire transfer, credits cards, and debit cards||Trustly, Webmoney, QIWI, Przelewy24, Multibanko, Giropay, iDeal, Soft, wire transfer, credits cards, and debit cards|
|Most distinguished feature:||Social trading||App-only|
|Sign-up:||Quick and easy||Longer verification process|
1. Enter your email address and choose a password for your Capital.com login details
2. Provide ID and proof of address within 15 days after your initial deposit in order to be a fully verified trader
3. Add the remainder of the required information
4. Fund your account
5. Place your first trade
- CySEC Regulation
- Competitive spreads
- Educational app
- Numerous payment methods
- AI App with SmartFeed feature
- Wide choice of stocks
- Minimum deposit $5 equivalent
- Only available via app (at time of writing)
- Likely a market maker
- Uncertainty regarding overnight rates
- No choice of platform
- No demo account
If, before reading this review, you were asking yourself “what is Capital.com?”, you now have a thorough understanding of what it entails. Just to recap, the firm is regulated by CySEC, which provides a great deal of credibility. The business appears to be favourable to those with limited experience of the financial markets, especially considering its secondary app, Investmate, which provides a wealth of training content. Trading conditions, with regards to spreads, are good for a CFD provider. Overall, this Capital.com review concluded that the exchange broker offers a suitable entry point to the financial markets. If you’re looking to start trading, you may also wish to consider giving our eToro review a read, as this was our winning exchange for 2018 out of all those we reviewed. If you register at the eToro website now, you’ll get all of the best deals, so it’s a good time to get on board.
- Good for beginner traders
- Training content via the Investmate app
- Easy sign-up
- Multiple deposit methods
- Reputable regulator
- 24/5 customer support via live chat
- Real-time price charts