AEX is a Chinese cryptocurrency exchange that is available in both - English and Chinese. The exchange is popular for its giveaways, bonuses and rewards that are an integral part of their operations now. They might be Chinese, but they are registered in United Kingdoms. As they were launched recently, there is not much information available about them online. In this AEX review, we have tried to uncover all the sites functionality and operations to give you a well rounded view of the exchange. There are a lot of disruptive ideas that new cryptocurrency exchanges are coming up with, let's see what AEX has to offer.
The AEX cryptocurrency exchange was launched on October 19, 2017, which very much puts it in the infant category of exchanges. Despite their newly launched operations, their trade volume is soaring on a daily basis. As per the data from coinmarketcap.com, the overall trading data of AEX is around $25 million in last 24 hours, which is a decent volume given the time since it started operating in the cryptocurrency market. The brains of AEX belong to those who are are behind btc38.com (founded in 2013). AEX could be called the successor of btc38.com. The current CEO of btc38.com is Tame Huang, and he ‘might’ also be the CEO of AEX but there isn't any information to confirm that. BTC38.com had many issues and red-flags, which was making it tough for them to retain their users or invite new users onboard, hence the launch of AEX, which is an English version of btc38.com, but very different from the parent-website. AEX currently has a hub of cryptocurrencies and ICOs available for trading. The total number of currencies available on the platform 50, which is quite a lot considering the fact that they are very new in the market. They also have USDT (United States Dollar Tether) and BitCNY (Bit-Chinese Yuan) available, users can purchase almost every cryptocurrency using USDT. The fact that there are a lot of pairs available means that users can profit by just staying on the one platform. To complete AEX review, we must talk about its functions, operations, advantages and disadvantages. First off, lets highlight the positives.
A review is incomplete without discussing the negative aspects of the product. AEX are far from perfect and have downsides and disadvantages. As highlighted below –
Currently AEX has had no compliance issues and is even available in the US. Their reach is worldwide because they do not need pigeon hole themselves based on fiat currency. Nor do they ask their users to link their bank accounts or submit official documents. Users are also free to make pseudonym accounts, and trade anonymously – this has helped them gain popularity quickly. They offer their users the option to enable 2FA (two factor authentication), which acts as a layer of protection to their online accounts.
Determining the market positioning of AEX is difficult and is arguably too early to judge the website given its limited time in the market. But still, it has managed to take its views and visits from 250,000 to 2.1 million, as per the data provided by similarweb.com. If we look at views and visits from different countries, China ranks number, unsurprisingly. The views from China form around 62.7% of the total views to the website. China is followed by the USA (7.8%), Japan (4.5%), Indonesia (1.9%) and Netherlands (1.9%). Social media has a large influence on performance, popularity and fame of an online platform. In case of AEX, almost 1.5% of the traffic arrives through social media avenues. Twitter being the top contender with almost 36.5% of contribution. It is then followed by Reddit (28%), Facebook (18.9%), YouTube (10.6%) and weibo.com (3.2%) which is a Chinese social media.
Signing up on AEX is simple and easy. You do not need to provide any documents or government issued ID, since the account needs no verification. The users only need to provide a valid email ID, set a strong password and that is all. You will receive a verification email with a link on which you have to click. With one click, your account will become active, and you are now free to trade. You must however, enable 2FA (two factor authentication), for added protection to your account. AEX will give you a regular notification once you have registered for an account, which will annoy you until you do it. Apart from 2FA, they also talk about handing out private keys to all their users and having a multi-dimensional protection system.
On AEX, you will find all kinds of cryptocurrencies. From major crypto-assets to ICOs, and even tethers of fiat currencies, there is a hub of currencies available for users to easily diversify their portfolio. The crypto-assets available on AEX are – Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, DogeCoin, Dash, ZCash etc. Some popular ICOs that you can buy at AEX are – IGNIS, OMG, ARDR, XZC, NXT, INF, XLM, SNT, WIC etc. You can also trade in two popular tether currencies here, namely – USDT (United States Dollar Tether) and BitCNY (Chinese Yuan Tether).
AEX have some of the lowest fees on the market at the moment. The standard fees it charges on most major cryptocurrencies is 0.05%. Binance charges its users 0.1%, while Bittrex charges 0.25%. If we talk about some giants like Coinbase, they charge 1.5% fees from their users. Given the situation, AEX is providing a competitive model for their users. It has different fees on withdrawal however, for BTC they charge 0.001 BTC, for Ethereum they charge 0.01 ETH and for Ripple they charge 0.5% of the total volume you are withdrawing. Which obviously then depends on the price of those cryptocurrencies and could be expensive. You can check out their withdrawal fees for various other cryptocurrencies in the image below.
As most of the FAQs are available only in Chinese, it makes it very difficult for non Chinese speakers to have their questions answered. They must focus on improving the readability of the website, if they are inviting users from across the world. The translations also lack in some areas, which again is an issue. They do not have a live-chat system for users across the world, nor do they offer a phone line. They do have a ticket-raising platform, which takes some time to solve your grievances. All in all, their customer service isn't great.
AEX is a good platform overall, but they must improve on the areas they lack in to retain the users for the long-term. Users have more options these days, but exchanges have only one, and that is to improve their functionality and enhance the experience of the users by providing smooth and quick customer support.