Whether your funds are secure at Tokyo-based Coincheck is the question of the year. A security breach cost Coincheck $530 million in NEM’s XEM tokens stolen in an illegal transfer, and it seriously damaged the exchange’s reputation in the process. The NEM Foundation eventually stopped trying to recover the lost NEM funds, which according to reports were already laundered.
How to Get Started with Coincheck
Click on the button below and fill the online form with your email address, name, and choose a secure password.
You can either deposit funds in fiat money or directly in cryptocurrencies. To do so, click the icon on the top right corner, select "Deposit" and follow the instructions.
Navigate to the different trading platforms available to start buying and selling crypto coins of your preference.
In an eerie coincidence, only a few years prior the now-defunct Mt. Gox, which was similarly domiciled in Japan, suffered a hack in which 850,000 in bitcoin worth hundreds of millions of dollars was stolen, leading the exchange to file for bankruptcy. Coincheck remains solvent but the extent of the financial damage has yet to be determined.
Coincheck is not a licensed exchange, but it was still permitted to operate both prior to and after the hack. Coincheck took most of the usual security precautions that you would expect from a bitcoin exchange, and last year even bolstered its know-your-customer procedures for Japanese residents. That's what makes the massive hack that hit the exchange so worrying. But their use of the hot wallet instead of a cold wallet was a major indiscretion, and they were warned by both the NEM Foundation and regulators to ramp up security before the breach. Coincheck doesn't comingle trader deposits and company funds, which may be what saved them from becoming insolvent following the security breach. They support two-factor authentication via SMS and Google Authenticator on iOS or Android, according to the website. Coincheck warns users not to use the same password on multiple sites, though says that 2FA will protect a users account in the event of a hack even if the password is compromised. Based the NEM, hack, however, 2FA wasn't enough They also boast Secure Socket Layer client certificates for encrypted security. Coincheck says passwords are hashed, saying We adopt crypt(Blowfish); a hash function is a suitable way of authentication. The steps for identity verification include the following SMS authentication Document verification, such as passport, residence card, drivers license, etc. Corporate registrations require a similar process, but users must also provide a selfie of an executive with their ID in hand.
Coincheck is in the midst of a zero-fee for the trading campaign and doesn't publish what the fee schedule was like prior to the launch of the promotion. Before the promotion, in December 2017, one Reddit poster complained of high fees they charge to buy and sell altcoins (4%). Based on the company's website, however, there is normally a maker fee and a taker fee. They say: Maker fees are paid when you add liquidity to our order book by placing a limit order under the ticker price for a buy and above the ticker price for a sell. Deposit and withdrawal fees are structured as follows Bank transfers in JPY are free Bank transfers in USD cost USD 25 Bank transfers from abroad JPY 2,500 (= GBP 16.7 based on the exchange rate in March 2018) JPY withdrawals = JPY 400 USD withdrawals = JPY 2,500 Interest rate for BTC borrowing = 0.05% per day. The exchange says: Interest rate are to pay together when the borrowing period expires. Zero fees for virtual currency deposits To access the fast deposit features, there's a fee of 0.002 BTC. Here's a look at the exchanges virtual currency transfer fees straight from the Coincheck website Coincheck also has Convenience Store Payments and Quick Payments as follows Heres a look at swap fees To see the margin fees, you need to log into your account. Since they're not taking new members, I wasn't able to do that.
Pros & Cons
Coincheck vs Other Exchanges
More than 96% of visitors to Coincheck's website are based in Japan, with only a fraction of visitors coming from the United States, China and Canada, according to similarweb.com.
Make purchases with fiat money or credit card. As of March 2018, new registrations on the Coincheck platform are suspended on the heels of the security breach. But once they resume taking new members, here's a look at the sign-up process. To sign up, start off on the home page. Coincheck will respond with a confirmation email, which contains a URL that you should click on. The next step is SMS authentication, which is required to deposit JPY. Add your phone number, press send and Coincheck will send you a message. Once you're in, you can deposit fiat currency to a registered bank account with the exchange. Deposits are credited, and then you can purchase BTC, etc. The amount you want to buy is also displayed in JPY. You also have the option to invest via credit card around the clock. Before you can buy BTC, you must verify your identity, which involves submitting relevant documents. Once the process is complete, select Pay with a credit card. The exchange says: Choose amount from 5,000, 10,000, 50,000, 100,000 or type preferred amount. Click after selecting your amount. Here's a look at the Coincheck Tradeview platform
Coincheck supports both public and private APIs. The public API is for browsing order status and order book, while the private one is for creating and cancelling orders Coincheck also has a mobile app both for Android and iOS. Android users gave the app 3.7 stars out of a possible 5. The following review gives you an idea of what to expect from the Coincheck mobile app The interface is relatively clean, however, there are no functionalities to allow the user to know if they [are] making or losing money on any position, unlike Metatrader, for example. It acts well as a starting tool for playing with coins but lacks the functions needed for real trading. - -Android user review The Coincheck app does much better for iOS, with 4.5 stars out of a possible 5-star rating across nearly 200 users. One trader quickly came to the defence of the exchange despite the hack, while another who gave the exchange 5 stars simply asked if they would add EOS coin. The reviews wouldn't be complete with a complaint, and one iOS user was not happy about a 90-minute signup process.
More User Reviews
Coincheck users were the most vocal on Facebook, where they expressed their discontent about not being able to make withdrawals on some coins but still being able to deposit and trade. Users should avoid attempting to make withdrawals with a credit card that doesn't bear their name. One forum poster complained that a withdrawal was denied and was quick to blame Coincheck but it turns out the transaction wasn't up to snuff on know-your-customer standards (mobile reviews) From before the hack, user complaints were typical for what you might see on a bitcoin trading platform high fees, lengthy ETH transfers, etc. Users also complained about the mobile interface saying that while it was nice there wasnt enough functionality to manage trades. Traders appeared to agree that it is a clean interface but that it needs more features for trading. There are some worried reviewers who couldn't seem to find a way to reach support, but Coincheck responded to some of these on the Google Play site, pointing customers to an online form. Another common issue is the language preference. For instance, one user complained that the content was showing in Japanese instead of English. Users are also not happy with customer service, which in the defence of the exchange could be because they've been inundated since the security breach. But in some cases, investors are receiving no response at all, which only exacerbates an already tricky situation.
There are a couple of ways you can look at Coincheck. The worst is behind them or invest at your own risk. Other exchanges have recovered from hacks, including Bitfinex, for instance, which similarly repaid its users the USD 69 million that was stolen in 2016. Coincheck's hack was more severe, but they are slowly returning operations back to normal. The hack occurred despite the fact that Japans FSA was already working with the exchange toward licensing and after Japanese lawmakers introduced fund settlement laws in 2017. But regulators weren't quick to issue Coincheck a license because they noticed some security flaws. You can't beat the zero trading fees for now, and regulators are more involved than ever with Coincheck's operations, which bodes well for exchange security. But users continue to complain about not being able to withdraw funds even though the exchange claims that withdrawals of altcoins are coming back. If you are in Japan, it might make sense to use Coincheck or you could consider other local exchanges such as BitFlyer. But otherwise, there are so many other options and exchanges to choose from that it might be best to let the dust settle for a while.